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Rank and Money Gone on PVP and Roleplay

Unread postPosted:July 30th, 2017, 3:37 pm
by Pantz
I have not played on Pandahut RP in a long time same with PVP and I noticed that when I logged on I had 30k and my VIP+ Rank was Gone My previous Balance was 130k This was the same on PVP servers but on some I had VIP and others I had no rank or money. I feel like this problem was handled in the past but because of my resent lack of activity on Pandahut RP and PVP I do not know if this has been fixed for most members. My friend he is a Chrome and Had 1million on PVP is having this problem but his rank was not removed but only his money. I ask that I can get this fixed and have my rank and money returned to me. My friend will have to send a thread him self.

Re: Rank and Money Gone on PVP and Roleplay

Unread postPosted:July 30th, 2017, 3:41 pm
by Pantz
76561197983388077 is my Steam 64 id

Re: Rank and Money Gone on PVP and Roleplay

Unread postPosted:July 30th, 2017, 4:27 pm
by tMoist
You'll have to email contact@pandahut.net with bamboo and rank lost, and your ID64. Locked.

Re: Rank and Money Gone on PVP and Roleplay

Unread postPosted:July 30th, 2017, 10:47 pm
by Mushy
Hello,

Your VIP+ Rank and Bamboo balance have been restored.

We apologize for the inconvenience, as we ran into some technical difficulties a few months ago. Please send us an email at contact@pandahut.net in case you have any questions.

Thank your for your patience and understanding.