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Not getting the rank I paid for

Unread postPosted:August 25th, 2016, 6:21 pm
by Spodermen
I paid for the rank vip plus and have not got it yet even though i checked my steamid64 and it has not given me my rank.Also i closed my steam and opened it again.HELP!

Re: Not getting the rank I paid for

Unread postPosted:August 25th, 2016, 6:23 pm
by Spodermen
yes i did join and rejoin panda hut

Re: Not getting the rank I paid for

Unread postPosted:August 25th, 2016, 6:32 pm
by RagnarosPower
What steam id 64 did you put in?

Re: Not getting the rank I paid for

Unread postPosted:August 25th, 2016, 6:33 pm
by RagnarosPower
I'm supposing you put this in: STEAM_0:1:73714446

that's your steam ID, not your steam ID 64, your steam ID 64 is: 76561198107694621

We'll get your rank fixed asap, thanks for the support!

Re: Not getting the rank I paid for

Unread postPosted:August 25th, 2016, 7:12 pm
by Miku
We cannot find any recent wrong steamid64's.

Re: Not getting the rank I paid for

Unread postPosted:August 25th, 2016, 7:12 pm
by RagnarosPower
Spooderman, what's the exact steam id 64 you put in the donation?

Re: Not getting the rank I paid for

Unread postPosted:August 25th, 2016, 7:14 pm
by Miku
Hello, you tried putting "Spoderman" into steamid64 finder and it brought up someone with the custom url "Spoderman", obviously not you.
We need your correct steamid64 or steam profile link.

Re: Not getting the rank I paid for

Unread postPosted:August 25th, 2016, 7:17 pm
by Miku
We have taken the steamid64 you put in for your staff application and corrected your donation. Next time you relog you should automatically receive your perks. Thank you for your support.