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Staff not paying attention to admin help messages

Unread postPosted:February 11th, 2017, 8:49 pm
by GucciSushi12
Recently ran into problems on 13 and did the help command. i waited patiently for about 15 min and nothing happened. ik airsoft and khar were on because they recently went on duty. This needs to be fixed asap

Re: Staff not paying attention to admin help messages

Unread postPosted:February 11th, 2017, 8:59 pm
by Queenie
Thank you for addressing this. I will talk to all of our RP staff asap.

Re: Staff not paying attention to admin help messages

Unread postPosted:February 11th, 2017, 8:59 pm
by i4sheep
i'm not usually on #13 if i was i'd deal with all /adminhelp messages.. i'm always on #10 helping though.

Re: Staff not paying attention to admin help messages

Unread postPosted:February 11th, 2017, 9:07 pm
by GucciSushi12
Thank you for addressing this. I will talk to all of our RP staff asap.
ok thx :)

Re: Staff not paying attention to admin help messages

Unread postPosted:February 11th, 2017, 9:44 pm
by Loxtonjoel
It is incredibly hard to spot admin-help messages, I myself have missed a few. But it is a pain when players spam adminhelp or use it for such things as "can I get a tp to seattle" or "can I get items". They were probably busy, once you see them go off-duty /PM message them and adminhelp. They should be able to get the point.

Re: Staff not paying attention to admin help messages

Unread postPosted:February 11th, 2017, 10:52 pm
by GucciSushi12
Ya i know maybe if there was a way to make admin messages more noticeable

Re: Staff not paying attention to admin help messages

Unread postPosted:February 12th, 2017, 12:53 am
by Clifford
Thank you for addressing this. I will talk to all of our RP staff asap.
Queenie, What we can do for this is reinforce the AdminHelp message color instead of yellow maybe something that would catch the eye Maybe Light Green?

Re: Staff not paying attention to admin help messages

Unread postPosted:February 12th, 2017, 1:38 am
by Cleanse
Yea changing the colours would be great. I spent 10 mins trying to ask an admin something and noone responded. Not your fault tho! I know you guys are very busy with modsits.

Re: Staff not paying attention to admin help messages

Unread postPosted:February 12th, 2017, 5:18 am
by Mushy
The Adminhelp colour has been changed to something more visible for Staff Members. I hope it helps you guys send and receive help requests more efficiently.

Thank you for your feedback! :P

Re: Staff not paying attention to admin help messages

Unread postPosted:February 13th, 2017, 8:45 pm
by Clifford
The Adminhelp colour has been changed to something more visible for Staff Members. I hope it helps you guys send and receive help requests more efficiently.

Thank you for your feedback! :P
Thank you for putting my Idea into Consideration! :D